Allied Advisers Served as Sell-Side Advisor to Lucy on Their Exit to Capacity

Summary:

Allied Advisers is pleased to congratulate Lucy on its exit to Capacity. Lucy provides an enterprise knowledge management and search platform that helps employees quickly find and share trusted internal information across company systems. Capacity offers an AI-powered support automation platform that helps organizations answer questions, automate workflows, and deliver faster support experiences for employees and customers. The transaction expands Capacity’s enterprise knowledge and search capabilities while strengthening its ability to power automated support and information discovery across the digital workplace.

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About Lucy

Lucy is an enterprise knowledge management platform designed to help organizations unlock and share internal knowledge. Its technology enables employees to search across distributed systems including intranets, document repositories, cloud storage, and collaboration tools to quickly locate trusted information. By centralizing and organizing company knowledge, Lucy helps reduce time spent searching for information and improves productivity across teams. The platform is used by enterprises seeking to improve knowledge accessibility and support more efficient decision-making.

About Capacity

Capacity is an AI-powered support automation platform that helps organizations streamline customer and employee support. The platform combines conversational AI, knowledge management, and workflow automation to answer questions, automate repetitive tasks, and resolve requests more efficiently. Capacity is used across industries to support help desks, customer service teams, and internal operations. Its technology integrates with existing business systems to deliver faster support experiences and improve operational efficiency.

About Allied Advisers

Allied Advisers is a global technology-focused advisory firm specializing in M&A and Capital Raises for middle-market companies. We have successfully advised on over 100 transactions totaling $15B+ in deal value across US, Canada, Europe, India, Israel, and South America.